aca44's Privacy Policy

Introduction & Scope of Application

aca44 is a secure and reliable online gaming and betting platform operated for users in Bangladesh. We take our users' privacy seriously and apply the highest technical and organizational measures to protect their personal information.

This privacy policy ("Policy") applies to the aca44 platform website (https://aca44.lat), its mobile version, and all related services. This policy tells you:

• What types of personal information we collect and why;
• How the collected information is processed, stored, and used;
• Who we may share your information with;
• What measures we take to protect your information;
• What rights you have over your own information.

Please read this policy carefully before registering for the first time. If you have any questions, contact our support team.

What Information We Collect

aca44 collects the following types of information to deliver its services properly and ensure a safe gaming environment.

2.1 Registration and Identity Information

When you open an account at aca44, we collect the following information you provide:

• Full name (as it appears on your national ID card);
• Date of birth (for age verification — only those aged 21 or above may register);
• Email address;
• Mobile number;
• Preferred language and currency (Bangladeshi Taka / ৳).

2.2 Identity Verification (KYC) Information

For security and fraud prevention, we may verify the following documents in certain circumstances:

• National ID card (NID) or passport copy;
• A recent photo (selfie);
• Documents required to verify the legitimacy of financial transactions.

2.3 Financial Transaction Information

To process deposits and withdrawals, we record information about your payment method. Accepted payment methods at aca44 are bKash, Nagad, Rocket, and Upay. We do not store full card numbers or bank account details — only transaction reference numbers and amounts are recorded.

2.4 Technical and Browsing Information

The following information may be collected automatically while you use the site:

• IP address and device type;
• Browser type and version;
• Pages visited and session duration;
• Data from cookies and similar tracking technologies.

Purpose of Data Use

aca44 uses collected information only for the following legitimate purposes. Your information is not used for any other purpose without your consent.

Sharing Information with Third Parties

aca44 never sells your personal information or transfers it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Only the minimum information necessary to complete a service is shared with selected partners providing payment processing (bKash, Nagad, Rocket, Upay), technical infrastructure, or game software. These partners operate under confidentiality agreements and may not use the information for their own purposes.

4.2 Legal Obligations

Where disclosure of information is required under applicable laws of Bangladesh, court orders, or valid requests from government authorities, aca44 fulfills that legal obligation.

4.3 Emergency Security Situations

In cases of serious fraud, hacking, or situations posing a threat to someone's life or safety, limited information may be shared with the relevant authorities.

4.4 Corporate Changes

In the event of a change of ownership, merger, or acquisition of aca44, users will be notified in advance and the terms of this privacy policy will continue to apply.

Cookies & Tracking Technologies

The aca44 website uses cookies to operate smoothly and improve the user experience. Cookies are small text files stored on your device.

5.1 Types of Cookies and Their Purpose

• Essential Cookies: These cookies are necessary to maintain login sessions, verify security, and enable the site's core functionality. Without them, the site will not work properly.
• Functional Cookies: These remember your preferences for language, game settings, and a personalized experience.
• Analytics Cookies: These collect anonymous statistics to understand which pages of the site are used most — no individual is identified in this process.

5.2 Cookie Controls

You can control or delete cookies at any time through your browser settings. However, disabling essential cookies may cause some features of the site to stop working properly.

Data Security Measures

aca44 uses the following industry-standard technologies and practices to ensure the security of your personal information:

• SSL Encryption: 256-bit SSL/TLS encryption is active across all pages of the site, keeping all data transferred between your browser and our servers fully encrypted.
• Data Encryption: Stored sensitive information (password hashes, identity documents) is kept in encrypted form.
• Access Controls: Only authorized staff have access to the minimum necessary data; all access is logged.
• Regular Security Assessments: Regular security audits are conducted to identify vulnerabilities in the system.
• Two-Factor Authentication (2FA): Users can enable two-factor authentication to enhance the security of their account.
• Firewall and DDoS Protection: The server infrastructure is protected by high-grade firewalls and intrusion prevention systems.

No data security measure is completely impenetrable, but aca44 makes every effort to minimize any possible risk. If a security incident occurs, affected users will be notified as quickly as possible.

Data Retention Period

aca44 retains your personal information only for as long as necessary. The retention period is determined by considering the following:

• The length of time your account remains active;
• Legal obligations to retain records of financial transactions;
• The time required to resolve disputes or handle legal claims;
• Applicable legal obligations related to anti-money laundering.

Information that is no longer needed after your account is closed will be securely deleted or anonymized. Financial transaction records may be retained for a specified period in line with legal obligations.

Your Data Rights

As a user of aca44, you have the following rights over your own personal information:

To exercise any of the above rights, contact our support team. We will process your request within a reasonable time and inform you of the outcome.

Protection of Minors

aca44 strictly provides services only to those aged 21 or above. We never knowingly collect personal information from minors.

An age verification process is followed at the time of registration. If we receive evidence that a minor has opened an account, that account will be closed immediately and all related information will be securely deleted.

If you are aware of a minor's account, please report it immediately to [email protected].

International Transfer of Data

aca44's server infrastructure may be located in multiple geographical regions. This means your information may be transferred to and stored on servers located outside Bangladesh.

For any such international data transfer, aca44 ensures that:

• Equivalent protections to those described in this policy are in place in the destination region;
• Data transfers are limited to what is necessary for the proper operation of the service;
• Appropriate agreements and data protection terms are in place with all relevant parties.

Policy Changes & Updates

aca44 may review and update this privacy policy from time to time. Revisions to this policy may be necessary due to technical changes, legal changes, or the development of our services.

If any significant changes are made, users will be notified in the following ways:

• A notice will be sent to the registered email address;
• A clear notification will be displayed on the site's main page;
• The date of the latest revision will be updated at the top of the policy.

Continuing to use the site after changes have been made will be considered as your consent to the updated policy. Therefore, it is advised that you visit this page regularly.

Contact & Complaint Resolution

If you have any questions, concerns, or complaints regarding this privacy policy, please contact the aca44 support team in the following ways:

We process any privacy-related complaints as quickly as possible and provide you with a detailed response. Your trust and satisfaction are the highest priority for aca44.